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State Farm® Insurance Agent Chuck Satterwhite
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Diane Winiavski
May 9, 2024
"They are the greatest anytime I need anything there right there to help"
"Thank you for the kind words! It's always our goal to provide prompt and helpful assistance. We're here for you whenever you need us. "
Lindsey Townsend
August 31, 2023
"KariBeth has been a blessing very kind and saved me time and money . Answered all my questions if she didn't know would text back with the info . State farm thank you for your team of agents that actually care"
"Thank you, Lindsey! We are always happy to hear from our satisfied neighbors! "
Joey Mcdonald
August 31, 2023
"KariBeth you were so helpful getting me the best price and saving me money. Thanks again!"
"Thanks for the review, Joey! I am happy to hear that you had a great experience, and we look forward the helping you with your future needs! "
jose lugo
May 24, 2023
"My experience was super cool! Super fast service and the agent explained everything clear and no hidden fees."
"Thanks for the kind words, @jose lugo. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
L W
February 15, 2023
"Great people who are always ready to answer my questions and get back to me promptly if they can’t. Very courteous and kind!"
"Thank you! We appreciate you! "
Karen Nichols
December 29, 2022
"Friendly, knowledgeable and professional personnel."
Cora Wright
November 8, 2022
"Great service"
Charline Shaw
October 6, 2022
"I have been searching for a new agent with capable friendly people who and have found it with Chuck's office. From the first phone call I knew I had found my new agent. Thank you Ms. Kay for the best customer service I have had in the insurance industry and for making the switch so easy."
Matt Kingsley
September 18, 2022
"Been with them off and on for a few years. Good to deal with."
"Thank you, Matt! We appreciate your business!"
colleen Taylor
November 3, 2021
"Its takes to to long for the people in this office to call you back ... It takes months for the office to resolve problems and you need to stay on them ... Don't feel confident with the office answers ... They are mistaken more times then right .... I should have left the first week I switched insurance from Michigan to Florida and this office took a month to call me ... And I call them to find out what was going on with my policy ...Im paying to much for a 1999 Van .. Im shopping for a new agent not a different insurance... I've found if im complaining about a company service I can't be the only one ... If you start to have the problems I have leave now it gets worse.."
"I am very sorry for your experience and I deeply apologize for the errors. I will be calling to discuss with you. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience."
Shannon Tollick
May 18, 2021
"Very helpful"
"Thank you, Shannon! We appreciate you!"
Elizabeth Hatcher
May 6, 2021
"I was paying $363 a month with Progressive. State Farm quoted me $295 a month so we made the switch. I just got a notification that it will actually be $262 a month! That's even better! I'd highly recommend you call and get a quote!"
"We are so glad we were able to save you so much money and provide you with great protection!"
Tina Sharp
April 14, 2021
"Friendly, helpful staff"
"Thank you, Tina! It is our pleasure to help you!"
James Whittaker
December 1, 2020
"The ladies are always kind, patient and thorough in listening and explaining things. Just great customer service."
"Thank you! We are always happy to help!"
Bonnie Dean
December 17, 2019
"Good service, great people"
Dj Harvill
November 19, 2019
"I reccomend Satterwhite State Farm because of the friendly, knowledgeable staff that make you feel like part of their family...."
"Thank you, DJ! So glad you are part of the State Farm family!"
C.R. WATE, JR
August 2, 2019
"Premiums kept rising for no reason."
Erica Rhoden
April 9, 2019
"I have been working with Mrs Jarvis at this location for years! The staff is so helpful and kind, and are readily available to answer any insurance questions you may have. Sorry to sound cheesy, but they really are like the commercials. “Like a good neighbor State Farm is there!”"
David P
March 9, 2019
"Friendly down home service"
"Thank you David, we are always just. Call away to help you. Donna Monds - Office Manager"
Amy Duncan
February 8, 2019
"All of the staff are very helpful and truly care about their customers. I have been a customer for many years and they treat you like family! Insurance can be so confusing but they always review and make sure you have an understanding of your policies as well as any gaps in coverage. I highly recommend this Agency!"
Blake Harrington
February 7, 2019
"State Farm is phenomenal and has the best insurance rates and coverage in the neighborhood. Rebecca, Jennifer, Kay, Dana, Donna, and Carrie are the absolute greatest. All other insurers pale in comparison to State Farm Macclenny FL."
"Thank you so much. Donna Monds - Office Manager"
Sharon Harrington
February 7, 2019
"Friendly, professional staff willing to help with your insurance needs."
"Sharon , thank you so much! Donna Monds - Office Manager"
Kiki f
July 27, 2018
"It'd be nice if someone would get back to you."
foster bennett
November 7, 2017
"Friendly and knowledgeable staff. Very helpful when you have questions."
Joy Bowles
April 26, 2017
"We have been with Statefarm for over 20 years. In regards to this office, we found that the personnel had difficulty answering our questions and calls usually took more than 2 days to return. The cost was comparable but we are not pleased with the customer service. We have multiple cars and a house insured. We switched to another agent. Hope this helps for future service."